1. Who We Are
This website is operated by Vital Services, LLC, under the Medicare Kimberly name, to provide information about Medicare and insurance options and to help visitors request guidance from Kimberly Gregory, an independent insurance agent serving Florida.
2. Information You May Choose to Share
If you call us, send a message, request information, or submit a form made available on this website, you may provide your name, telephone number, email address, and details about your question or insurance needs. Please do not submit Social Security numbers, Medicare identification numbers, payment card information, or detailed medical records through a general website contact form.
Website hosting or other technical service providers may also process limited technical information, such as IP addresses, browser information, requested pages, and access times, in connection with operating or protecting the website. The precise technical data collected depends on the services configured when the site is published.
3. How Information Is Used
Information you voluntarily provide may be used to respond to your request, contact you about the services or information you asked for, arrange a conversation, help you understand insurance options, maintain necessary business records, and comply with applicable legal or regulatory requirements.
We do not intend a general website inquiry to serve as your consent to receive unrelated marketing calls or messages. Any additional marketing or enrollment-related contact must follow applicable permission and consent requirements.
4. Insurance Applications and Sensitive Information
Discussing coverage or applying for insurance may require information that is more sensitive than an ordinary website inquiry. When necessary, that information should be collected using the appropriate carrier, enrollment, or other secure process—not through a general website message box. Insurance carriers and enrollment platforms maintain their own privacy notices and procedures.
5. Sharing and Service Providers
Information may be shared with service providers that support website hosting, communications, or legitimate business operations, or with insurance carriers and enrollment services when needed for services you request and as permitted by law. Information may also be disclosed when legally required. This policy does not claim that data is never shared, and it does not authorize selling personal information.
6. Cookies, Analytics, and External Websites
Depending on the site's final configuration, the hosting platform or optional analytics features may use cookies or similar technologies for essential operation, performance, or measurement. If analytics, advertising pixels, embedded videos, or other tracking tools are added, this policy should be reviewed and updated to describe them accurately, along with any required choices or consent mechanisms.
This website may link to Medicare.gov, insurance carriers, or other independent websites. Their privacy policies, not this policy, govern their handling of information you provide to them.
7. Data Retention and Safeguards
We aim to limit access to personal information to those who need it for legitimate business purposes and to retain information only as needed for those purposes or applicable recordkeeping obligations. No internet transmission or storage method can be guaranteed completely secure.
8. Your Choices and Questions
You may choose not to submit optional information through the website. To ask about information you previously provided, request a correction, or discuss a privacy concern, please contact us. Certain records may need to be retained under applicable law or insurance-related obligations.
9. Changes to This Policy
This policy may be updated to reflect changes to the website, service providers, insurance practices, or legal requirements. Changes will be reflected in the effective date shown above.